MBS RETURNS

MBS Return Policy:

Customer may return new and unused products purchased from MBS Mountainboards via phone or website for a refund of the purchase price plus any applicable fees (not including initial shipping charges.) A restocking fee of 15% applies to all returns, and customer pays return shipping charges. All product(s) must be returned within thirty days of purchase to:

MBS Mountainboards
C/O Returns Department
212 Sutton Lane, Colorado Springs, CO 80907
719-884-1000 XT0015

NOTE: All returns must be returned to the original place of purchase. If you purchased your board from a physical store please contact them directly to return product.

International Returns (Canada & Other Countries)

We’re happy to accept international returns within our standard return policy timeframe. Please note:

  • Return Shipping Costs: Customers are responsible for return shipping costs. We can provide a prepaid return shipping label, and the cost will be deducted from your refund. Alternatively, you may arrange and pay for your own return shipping.

  • Duties & Taxes: Duties and taxes paid on your original order are non-refundable.

  • Required Documents: International returns require a customs invoice to be attached to the package. Our team will prepare and provide this if we issue you a return label.

  • Refunds: Once your return is received and inspected, we will issue a refund for the product price, minus the cost of the return shipping label (if provided).

NOTE: NOT AFFILIATED WITH MBS DIRECT BOOKS

*READ BEFORE SUBMITTING FORM* - NOT AFFILIATED WITH MBS DIRECT BOOKS